Shipping & Returns

Shipping

  • All products within the UK will be dispatched by Royal Mail standard post
  • Estimated delivery times are 3 – 5 days with in the UK, however we are unable to guarantee a date of delivery. 
  • Should you wish to place an urgent order please contact the Studio and we will do our best to help with your request
  • For delivery time estimates outside the UK please also contact the Studio
  • You delivery charge will be calculated during the check out process, these costs include postage and packing and we aim to keep them as low as possible
  • Event tickets purchased from the shop will usually be in the form of an e-ticket, please see individual product listings for details

Returns

  • Products purchased from Bompas & Parr Studio Ltd. are non-returnable unless they arrive damaged or faulty. Should this be the case please contact the Studio to arrange an exchange
  • Event tickets are non-refundable, if you are no longer able to use a ticket you have purchased please pass it on for someone else to enjoy